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  • Qargo Unlocked Workshop

Qargo Unlocked Workshop
11th June 2026

A hands-on session for container operators to help you get more from Qargo. You’ll leave with:

– Clearer container operation workflows
– Practical changes you can apply immediately
– Visibility into what’s coming next
– Stronger connection with the Qargo team

Registrations are now closed!

A practical day focused on workflows, product insights, and open discussion

  • Early morning

    09:00 – 09:30
    Arrival and coffee

    09:30 – 09:45
    Welcome and introduction
    Tom Gardin | VP Customer Success

    09:45 – 10:15
    Behind the scenes at customer support
    Delphine Berger
    Director of Customer Support

    10:15 – 10:30
    How our enablement team helps you
    Jonathan De Noyette
    Digital Enablement Manager

    10:30-11:00
    Refreshment break

  • Late morning

    11:00 – 11:30   
    Customer Spotlight

    11:30 – 12:00     
    Behind the scenes: Account Management
    Bernard Deploige | Account Manager

    12:00 – 12:30
    Q&A

    12:30-13:30
    Lunch

  • After lunch

    13:30 – 14:00
    Container terminal deep dive
    LoÏc Noest | Team Lead Integrations: Connectors

    14:00 – 14:45
    Qargo's product vision
    Adriaan Coppens | Co-founder & CEO     


    14:45 – 15:00 
    Refreshment break

    15:00 – 15:45
    Behind the scenes at engineering and road map preview
    Sander De Wilde | VP Engineering

    15:45-16:15
    Tips to improve your day to day
    Bernard Deploige & Frederik Vanaken Account Managers

    From 16:15
    Networking & drinks
Intelligent Transport Management Platform | Qargo
Discover Qargo

Meet the speakers

A mix of customer voices and Qargo product, onboarding, and support leaders.
  • Onboarding
    Tom Gardin VP of Customer Success
    Tom joined Qargo nearly four years ago as the very first Customer Onboarding Manager — when the CS team was a team of one. As VP of Customer Success, Tom sets the tone for how Qargo shows up for its customers from day one.
  • Transport Management Platform Head of Engineering
    Sander De Wilde Vice President Engineering
    Sander leads Qargo’s product and engineering teams and will provide a behind-the-scenes look at how features are built, prioritised, and evolved. He’ll also share what’s coming next on the roadmap and how customer feedback shapes development.
  • Transport Management System
    Delphine Berger Director of Customer Support
    Delphine leads Qargo’s customer support team, overseeing the team that's there when customers need help most. She’ll share common support patterns, practical tips on how to contact support effectively, and how to get faster answers when it matters most.
  • Portrait of Jonathan De Noyette, Digital Enablement Manager
    Jonathan De Noyette Digital Enablement Manager
    Jonathan joined Qargo's Belgium office as Digital Enablement Manager, sitting within the Customer Success team. His role focuses on helping customers and internal teams get the most out of the platform through digital resources and enablement content.
  • Portrait of Bernard Deploige, Account Manager Benelux
    Bernard Deploige Account Manager
    Bernard looks after a portfolio of Benelux customers, working closely with them post go-live to make sure they're getting maximum value from Qargo. He knows how transport operators in the region use the product day-to-day inside out.
  • Transport Management System Founder & CEO
    Adriaan Coppens CEO & Founder
    Adriaan co-founded Qargo and has led the company from an early-stage startup to a growing TMS used by operators across Europe. He brings the big-picture view — where Qargo is today, where it's heading, and the thinking behind product decisions.
  • Portrait of Loïc Noest, Team Lead Integrations
    Loïc Noest Team Lead, Integrations
    Loïc leads the Integrations Bookings team at Qargo, responsible for building and maintaining native connections to intermodal and container booking systems. He has deep expertise in how these integrations work in practice.
  • Portrait of Frederik Vanaken, Account Manager Benelux
    Frederik Vanaken Account Manager
    Frederik manages a portfolio of Benelux customers and spends his days helping transport operators get the most out of Qargo. He has a practical, on-the-ground view of how the platform is used in real operations. He'll be co-hosting the Tips & Tricks session.

Limited spaces. Focused. Hands-on.

1
Practical hands-on day
8
Speakers
60
Spaces!

FAQs

How many people can attend from my company?

We recommend a maximum of 2 attendees per company to keep the session interactive and balanced. If you’d like to bring more colleagues, please contact us on email:[email protected] and we’ll do our best to accommodate but cannot guarantee it.

Who should attend?

This workshop is designed for container operators using Qargo — particularly transport managers, operations managers, planners, customer service teams, and anyone involved in day-to-day workflow management.

Will the sessions be recorded?

No, this is an in-person, interactive workshop. We want open discussion and practical problem-solving. But key takeaways will be shared afterwards.

Is this event for Qargo customers only?

Yes — this session is exclusively for existing Qargo customers to ensure discussions are practical and relevant.

Is there a cost to attend?

No, the workshop is free to attend for Qargo customers. Lunch and refreshments are included.

What if I register and can no longer attend?

Please let us know as soon as possible by emailing: [email protected] so we can offer your place to someone else.

Will there be time for 1-1 discussions?

Yes, the afternoon “Ask the Expert” session is designed for direct conversations with our product, onboarding, and support teams.

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